Webdigitalbusiness operates as a business and we expect CUSTOMERS to understand and respect our policies. Our aim as an internet marketing company is to bring the highest value per dollar spent by our CUSTOMERS, and in order to help us in that pursuit, we require to cover expenses and fuel our operations. Thus, we need payments to be made on-time in respect to the services offered to CUSTOMER.
THIS IS OUR REFUND AND CANCELLATION POLICY AND BY HIRING WEBDIGITALBUSINESS FOR SERVICES YOU ARE BOUND BY THIS AGREEMENT AND YOU AGREE TO ABIDE BY OUR POLICIES.
Web design and development projects need extensive resources, consumes our time and incurs internal expenses. Thus once a payment or deposit is done, it is non-refundable. If a project gets cancelled, delayed or postponed by the CUSTOMER, then all monies paid will be retained by Webdigitalbusiness and if applicable, an additional cost will be charged to the CUSTOMER for all work completed beyond what was already paid for. No exceptions.
Payments for Social Media Marketing, Search Engine Optimization, or any of our Internet Marketing services are non-refundable even if a money was paid in advance. Once a payment or deposit is done, there are no exceptions to our refund policy.
Setup fees are applied directly to expenses incurred by Webdigitalbusiness in the setup phase of any SEO or Internet Marketing campaigns and are non-refundable.
We ocassionally inquire for CLIENT credit card or payment info so that we can charge the CLIENTS card for services provided OR we may also send an invoice so that you can pay from your end. Claiming that you didn’t offer your card info or that you are not aware of such charges is fraudulent and illegal.
If any chargeback or payment dispute is caused by CUSTOMER to a bank or credit card company, then CUSTOMER services and/or projects will be suspended and in some cases all work will be undone (reversed) without notice. Moreover, the amount of the chargeback fee will be issued to CUSTOMER (to recover any fees passed on to us by the credit card company).
Additionally, any outstanding balances accrued as a consequence of the chargeback(s) will have to be paid in full before we restore service, deliver any files, or commence any work.
Requesting a chargeback or opening a dispute for a valid charge from us is fraud. Chargebacks are never a legal or suitable means of obtaining a refund. All disputes will be challenged by our lawyers with enough evidence from our records.
All hosting payments whether present or before months are non-refundable. Web hosting accounts are set up from the date of your order and are allotted a limited amount of server resources depending on the plan you bought.
If CUSTOMER opens a hosting account but does not use it, payment will still be due. Hosting billing cycles continue until a cancellation notice is received from the CUSTOMER in writing.
Webdigitalbusiness reserves the right to disable and/or terminate a user’s account, services, or contract if a user is found in violation of our terms and policies. Termination because of policy violations will not be refunded.
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